Hi, My name is Justin Gaham

I’m a Digital Architect

I am an independent contractor who specialises in Strategic Thinking. Solution Architecture. Customer Experience (CX). User Experience (UX). User Interface (UI).

Help

I help organisations to increase sales and competitive position, through customer experience and technology.

Performance

I’m a designer, project manager, developer and marketer with 27 years proven performance. I use technology to improve digital workflows and sales processes, design and implement campaigns and customer experiences.

Synergy

As an independent contractor, I can work directly for you, under your band or as a partner to your organisation. I offer flexibility, collaboration and teamwork.

Projects

Over my career I have developed and implemented some unique solutions. Here are a few out of the box ideas to to entice your creative thinking.

Adobe Indesign Sales Catalogue Generator

Set Top Box User Interface (UI)

Retirement & Aged Care CMS

Aquatic Diseases Mobile App

What is a Digital Architect and
how can I help your business?

A digital architect analyses your business, driven by full-cycle customer experience, to tailor and manage all consumer touch points – website, apps, communication, advertising, marketing, customer service, sales, support and product service.

Strategy & Innovation

I can help design and implement an innovative strategic plan that will build a pathway to your business growth and performance.

Marketing

I ensure that your brand and customer experience is consistent across both online and offline marketing and advertising.

Customer Experience

I inspire a more human approach to each touch point throughout the customer lifecycle – website, apps, sales and service.

Product Design and Services

Facilitate product design and production, market research, usability testing and in-market experiments. To help reduce risk and maximise consumer acquisition.

Technology

I utilise the latest technology, standards and analytics to improve User Interface (UI) and boost positive User Experience (UX) to deliver smooth, seamless, user-friendly customer-centric experiences.

Technical Training

I provide training and ongoing support to staff to manage internal processes, including; SEO, SEM, CRM, CMS and Analytics.

LEARN MORE ABOUT ME

Brands i’ve worked with

Testimonials

Jodie Rogers
Marketing Manager Multistore Solutions

Justin assisted Multistore Solutions to develop a new web site and rebranding to support our business partnership with Bunnings. From the very beginning stages of planning, Justin brought creativity, strategy and detailed workflow. His brilliants and expertise go well beyond any bounds we have experienced previously with other contractors. Justin immersed himself in our business, generating innovative concepts and a unique user interface to ensure that our Customer Experience was consistent across our service offering.

Justin never missed a scheduled meeting and was often able to drop everything and assist with any requests at a moment’s notice. He would deliver all work ahead of schedule and on budget. He was extremely honest with his billing charges, and this made working with him a pleasure.

Justin continues to provide ongoing training and assistance, and because of this level of service, we would highly recommend him for ongoing projects moving forward.

Dr Ben Diggles,
Director, DigsFish Services Pty Ltd

Over the past 10 years or so Justin has assisted us with the development of several innovative web platforms, including the website database and digital questionnaire underpinning the world first environmental standard for fishing tournaments (www.neatfish.com), the database and website for the worlds first educational tool for humane dispatch of finfish (www.ikijime.com), and more recently the Aquatic Diseases website database and mobile app we completed for the Federal Government. In all cases these cutting edge projects were completed on time, on budget, and to a high standard that has generated repeat business.
What more can you ask ?

David Aaron
Director Insights Consulting

I have worked in collaboration with Justin for over ten years. Justin is an astute marketer with a wealth of knowledge and real-world experience as a designer. Justin has always been reliable offering exceptional project management services in a timely and professional manner. I have found that Justin can bridge the digital divide, from someone who has extensive hands on experience but who also understands the current state of digital marketing and more importantly where digital marketing is moving to in the future.